Client Services Manager
Sydney - NSW
$90,000 - $130,000 + Super
Full-time
Construction /Insurance
Job Overview
Shamrock Recruitment is proud to partner with a forward-thinking company in the insurance building space seeking a dynamic and experienced Client Services Manager to support their expanding Sydney branch.
This is a unique opportunity to play a pivotal role in shaping the future of a growing team in a highly collaborative and client-focused environment.
What are the benefits?
- Highly competitive remuneration package, including a vehicle, phone, and laptop.
- Performance-based reviews after the probationary period.
- Opportunity to work with a supportive and experienced management team.
- High staff retention due to varied, interesting projects and long-term rewards.
- Work with established clients in a quality-focused company.
What will you be doing?
Key tasks of this role include:
- Build and nurture strong, lasting relationships with key clients, ensuring exceptional service delivery and satisfaction.
- Oversee some of the day-to-day operations of the Sydney branch, driving efficiency and operational excellence.
- Represent the company at face-to-face meetings and networking events.
- Manage and resolve client escalations with a solutions-focused approach.
- Work closely with senior leadership to implement strategies that align with company goals and objectives.
What do you need?
- Experience in a client-focused role in the insurance or insurance building space.
- Strong existing relationships with key stakeholders in the insurance industry.
- A proven track record of building and managing strong client relationships.
- Strong organisational and leadership skills, with the ability to manage competing priorities.
- A proactive and solutions-focused mindset with excellent communication skills.
Gary Armstrong
+61 421 980 788
Gary has been absolutely fantastic to deal with! Having previously worked in the Insurance industry means he has a wealth of knowledge of the industry, so he fully understands each position, where they fit in and associated requirements. Most importantly, his excellent customer service is consistent, and he is always upbeat, positive and happy to help.
Tulay – Employer
Gary is extremely passionate about finding the perfect hire. Great insight of the industry and a knack for finding the right match for both sides. He is very responsive, and an absolute pleasure to work with.
Andréa – Employer
Excellent Garys personal touch and approach is fantastic
Caleb, Employer
Gary moved fast to secure quality candidates and was always available. What more do you need!
Jake, Employer
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